Privacy Policy

Look, we get it - privacy matters

Nobody likes reading these things, but we've tried to keep it real and straightforward.

Here at Ignithral Quinthor, we're architects who care about building trust just as much as we care about building sustainable structures. This policy explains what info we collect when you visit our site or work with us, and honestly, what we do with it.

We're based in Toronto, Ontario, so we follow Canadian privacy laws (PIPEDA, to be specific). But really, it's just about being decent humans who respect your data.

What Information We Actually Collect

Stuff You Give Us Directly

When you reach out through our contact forms or email us about a project, we'll obviously get:

• Your name and how to reach you back (email, phone number)
• Company details if you're representing an organization
• Project information and whatever specifics you share about what you're looking to build
• Any files or documents you send our way - sketches, site photos, that sort of thing

Technical Stuff That Gets Collected Automatically

Like pretty much every website out there, we collect some technical data when you browse around:

• IP address and general location info (nothing creepy, just city-level stuff)
• Browser type and device you're using
• Which pages you visit and how long you hang around
• Where you came from (like if you clicked a link from another site)

Project Collaboration Data

If we're working together on a project, we might also need:

• Site access details and property information
• Meetings notes and communication records
• Design preferences and feedback you share
• Budget and timeline information

How We Use Your Information

We're not here to spam you or sell your data to sketchy third parties. Here's what we actually do with it:

Who We Share Data With (Spoiler: Not Many People)

We don't sell your info. Period. But sometimes we need to share it with folks who help us do our job:

About Cookies (The Digital Kind)

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help our site work better and remember your preferences.

Essential Cookies

These keep the site running. Can't really turn these off without breaking things.

Analytics Cookies

Help us understand which pages are popular and where people are clicking. We use this to improve the site layout and content. You can opt out of these if you want.

Preference Cookies

Remember your settings so you don't have to keep selecting them every visit.

Your Rights - You're in Control

Under Canadian privacy laws (and just basic respect), you've got rights when it comes to your data:

How We Keep Your Data Safe

We take security seriously. Here's what we do to protect your information:

• All data transmitted to our site is encrypted (that's the HTTPS lock icon you see in your browser)
• We use secure cloud storage with regular backups
• Only team members who actually need access to your info can see it
• We regularly update our systems and software to patch any vulnerabilities
• Physical documents are stored in locked cabinets at our Toronto office

How Long We Keep Your Data

We don't hold onto your information forever. Here's our general approach:

• Inquiry data: If we don't end up working together, we'll keep your initial inquiry for about a year, then delete it
• Project data: For actual projects, we're required to keep architectural records for 10 years (Ontario regulations). After that, we'll archive or securely dispose of it
• Marketing communications: Until you unsubscribe or ask us to stop
• Website analytics: We keep these for about 2 years to spot trends

If you specifically ask us to delete something earlier, we'll do our best to accommodate (within legal limits).

Third-Party Links

Sometimes we link to other websites - maybe a supplier's site, a case study, or partner organizations. Just so you know, we're not responsible for their privacy practices. Once you click away from our site, their policies apply, not ours.

Always a good idea to check their privacy policies too if you're concerned.

Changes to This Policy

We might update this policy from time to time as our practices evolve or laws change. When we do, we'll update the "Last Updated" date at the top of this page.

For major changes, we'll make it obvious on our homepage or send an email to active clients. We won't suddenly start doing something drastically different with your data without letting you know first.